we supply the customers with satisfied pre-market, sales, and after-sales services to ensure the quality,The company gives the promise as follows:

1、The company provide customers general descriptive information: brochures, quotations, product samples, and other relevant qulifications before the customer order products in order to let them get familiar with the products.
　　2、the company provides the hand, the base diagram, nameplate diagram, type test reports and transformer installation, operation commisioning, and all the attanchment including instructions, data, drawings and basic techical requirements.
　　3、the company freely trains the technical persoonel for the maintenance for the customer
　　4、the company assures that all the technology, group attachment, testing are in accordance with national standard during the process of production
　　5、the company assign the technicians to the installation venues to instruct the process and test the quality of products according to the requirements of the customer
　　6、after the installtion, all the spare parts should be transfered
　　7、during probationary period, the company should assign the technicians to the customers if any problems occured
　　8、during the warranty period, the product is in three guarantees and the customer will get free service if there is quality problems
　　9、The company assign members to visit customers regularly after operation
　　10、the company only charge the material cost after the waranty period

Disclaimer affirmed：
　　 the company does not offer services to the customer if the following conditions happened：

1. improperly use, maintenance, and custody；
2. damages caused by the grid failure；
3. damage caused by the irresistible force；
4. damage caused by the repair and demolition of non-professional and technical personnerl of the company.